Information
Find answers to frequently asked questions about MIMI TECH SOLUTIONS, our products, and services. We're here to provide clarity and ensure you have a smooth shopping experience. Explore the information below to address your queries about our electronics and phone accessories, shipping, warranties, and more.
Frequently asked questions
Welcome to our FAQ section! We've compiled a list of the most common questions and concerns our customers have. If you can't find the answer you're looking for, please don't hesitate to contact us directly.
Do your products have a warranty?
Yes, most of our electronics and phone accessories come with a warranty. The specific warranty period varies depending on the product. Please refer to the product description or contact our customer support at +256744622026 or info@mimitechsolutions.com for more details.
How much and long does shipping takes
Shipping costs and delivery times vary depending on your location and the shipping method selected. You can find detailed shipping information on our Shipping & Returns page. Typically, deliveries within Dubai take 1-2 business days, while international shipments may take longer.
Do you have refund or exchange
If you receive a faulty product, please contact our customer support team immediately at [[phonenumber]] or [[email]]. We will guide you through the process of returning the item for a replacement or refund, depending on the warranty and our return policy.
Yes, we offer refunds and exchanges under certain conditions. Please review our Shipping & Returns page for our full policy. If you have any questions or need assistance, please contact us at +25674462206 or info@mimitechsolutions.com
How do you deal with faulty products
Still have questions?
If you couldn't find the answer you were looking for, don't hesitate to get in touch with us. Our customer support team is here to help!